Shane Foster
System Administrator

Hybrid Cloud • Azure Government • Security • Infrastructure

Professional Summary

System Administrator with 15+ years of experience supporting enterprise, small-to-medium business, and government-compliant environments. Specializing in hybrid Azure Government and on-prem Windows Server infrastructures, Active Directory, security policy enforcement, virtualization, and network defense. Proven ability to design, secure, and maintain mission-critical IT systems while ensuring compliance, uptime, and performance.

Core Skills

  • Azure Government (AzureGov)
  • Windows Server & Active Directory
  • Group Policy & Identity Management
  • Hybrid Cloud Infrastructure
  • Virtualization (Hyper-V / VMware)
  • Firewall & Network Security
  • LAN / WAN / VPN Administration
  • System Hardening & Compliance
  • Technical Documentation
  • End-User & Enterprise Support

Certifications

  • AZ-900 Azure Fundamentals
  • AZ-104 Azure Administrator Associate
  • CompTIA Security+
  • Oracle Certified Foundations Associate

Professional Experience

System Administrator

StraCon Services Group, LLC — Oct 2023 to Present | Fort Worth, TX (Hybrid)

  • Manage a secure hybrid environment using Azure Government Cloud (AzureGov) and on-prem Windows Server.
  • Administer Active Directory, Group Policy, identity solutions, and role-based access controls.
  • Implement and enforce security policies aligned with government compliance requirements.
  • Maintain firewalls, network segmentation, and intrusion monitoring to protect sensitive systems.
  • Monitor system health, availability, and performance across cloud and physical infrastructure.

Senior Support Specialist

SAGE — Oct 2021 to Oct 2023

  • Provided Tier 2–3 support for all SAGE software platforms.
  • Conducted customer training, bug identification, and issue resolution.
  • Maintained and edited an internal HTML-based Knowledge Base.
  • Performed in-house IT support including workstation and network maintenance.
  • Onboarded and trained new employees on SAGE and third-party applications.

Support Specialist

SAGE — Feb 2016 to Oct 2021 | Addison, TX

  • Delivered front-line support for SAGE accounting and ERP software.
  • Diagnosed and resolved Windows and hardware issues for clients.
  • Performed system maintenance and network troubleshooting.
  • Worked directly with customers to ensure operational continuity.

Computer Technician

PC-HELP — May 2009 to Dec 2015 | Hurst, TX

  • Planned, installed, and maintained LAN, WAN, and VPN infrastructure.
  • Managed routers, switches, wireless systems, and network security.
  • Diagnosed and repaired business and consumer computer systems.
  • Implemented new software platforms and trained staff on usage.
  • Advised ownership on IT modernization and operational improvements.

Technical Strengths

Cloud & Identity
Azure Government, Azure AD, Hybrid AD, RBAC, MFA, Conditional Access
Infrastructure
Windows Server, Hyper-V, VMware, Backup & Recovery, Patch Management
Security
Firewalls, Network Segmentation, Compliance Controls, Endpoint Security
Networking
LAN/WAN, VPN, Routing, Switching, Wireless Infrastructure

Professional Highlights

Trusted to manage government-compliant cloud and on-prem environments supporting critical business and defense-related operations, while maintaining uptime, security, and regulatory alignment.